Bar Manager - Wilsons Manchester Northern Quarter
Are you ready to be part of a dynamic and challenging environment? Apply now and join us!๐๐ผ
Join our SmartRental team!
SmartRental Group, is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector.
Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs.
With more than 10 years of experience, our activity focuses on hotels, apartments, hostels, student residences and luxury residences for the elderly.
Our portfolio has brands such as SmartRental Collection, Akeah, Malacuna, Live It, Suio, Evoca and Lemonade, covering various vertical markets in the Living and Hospitality sector.
We are looking for a dynamic and customer-oriented Waiter who will also support the bar service. The ideal candidate enjoys working in hospitality, has strong communication skills, and is able to provide excellent service to ensure a memorable guest experience.
What will you do?
Lead day to day bar operations: across service periods (brunch through late), ensuring smooth running on every shift.
Manage, train and motivate the team: briefings, coaching, standards, performance management, onboarding.
Own the service standards: speed, friendliness, consistency, cleanliness, guest experience and presentation.
Rota planning & labour control: build rotas to match forecast trade, manage breaks, cover, and keep staffing efficient.
Stock management & ordering: weekly ordering, stock rotation, correct storage, supplier liaison, and maintaining par levels.
Cost control & GP performance: monitor pour costs, wastage, comps, and stock variance; drive strong margins.
Maintain a safe, compliant venue: licensing adherence, Challenge 25, incident logs, risk awareness, and allergen diligence.
Quality control: ensure drinks are made to spec, glassware standards, garnish/prep consistency, and equipment upkeep.
Support events & activations: (e.g., quizzes/private hires): staffing plans, set-up, service flow, and post-event review.
Drive sales: upselling culture, menu knowledge, promotions, and delivering new launches smoothly.
Reporting to senior management: with clear weekly updates on sales, labor, stock variances, maintenance issues, and success.
What do we look for?
Proven experience as a Bar Manager / Assistant Bar Manager / Supervisor in a high-volume, fast-paced bar or hospitality venue.
Strong leadership skills with a track record of training, motivating and managing a team on shift.
Confident running full bar operations open/close, shift management, standards, and service flow.
Experience with stock control ordering, deliveries, rotation, stock counts, and reducing wastage/variance.
Solid understanding of GP / cost control and the ability to work to targets (labor, margins, wastage).
Excellent customer service and the ability to handle complaints and issues calmly and professionally.
Strong knowledge of licensing compliance (Challenge 25 / refusal log / incident awareness) and responsible service.
High standards for cleanliness, safety and organization including maintaining checklists and routines.
Flexibility to work evenings, weekends, mornings, etc (including peak periods and events).
Right to work in the UK and ability to start within an agreed timeframe.
Fluent English (spoken and written) for guest interaction and operational comms
What do we offer?
Permanent Contract
๐ค Competitive salary.
๐ Possibility of professional development and growth within an expanding company.
๐ Discounts on our hotels, restaurants, and events. Additionally, we also offer discounts in multiple sectors through the Perks at Work platform.
- Department
- Operations
- Role
- Restaurant Floor Manager
- Locations
- Malacuna Manchester, Wilson's Social