Internships
·
Malacuna Peniche
Guest Experience Intern
Are you ready to be part of a dynamic and challenging environment? Apply now and join us! 🚀💼
Join our team at SmartRental!
SmartRental Group is a young, dynamic company dedicated to the operation and management of properties for the tourism and hospitality sector.
Our vision is to be the European leader in the market, providing diverse solutions tailored to all accommodation needs.
With over 10 years of experience, our focus is on hotels, apartments, hostels, student residences, and luxury retirement homes.
Our portfolio includes brands such as SmartRental Collection, Akeah, Malacuna, Live It, Suio, Evoca, and Lemonade, covering various vertical markets in the Living and Hospitality sectors.
What will your duties be?
- Welcome our guests at the hostel, providing assistance and information, as well as performing administrative and commercial tasks according to your position.
- Handle check-ins and check-outs, and assign rooms/apartments to guests.
- Provide guests with all requested information and services during their stay.
- Perform customer invoicing.
- Handle customer complaints and issues, reporting to your supervisor for resolution.
- Manage and audit work performed throughout the day.
- Support during events and brand experience strategies, ensuring a seamless guest experience and reinforcing brand identity.
What are we looking for?
- Advanced English. Any other language will be considered.
- No previous experience required.
- Currently enrolled in a degree or studies related to the position.
- Ability to sign an internship agreement with the university.
- Willingness to learn!
What do we offer?
- 🤝 Paid internships
- 🚀 Opportunity for professional development and growth within an expanding company.
- 🎉 Discounts on our accommodations, restaurants, and events. Additionally, we offer discounts in multiple sectors through the Corporate Benefits platform.
- 🏖️ 1 day of vacation per month worked.
- Department
- Internships
- Role
- Rooms Division
- Locations
- Malacuna Peniche

Internships
·
Malacuna Peniche
Guest Experience Intern
Are you ready to be part of a dynamic and challenging environment? Apply now and join us! 🚀💼
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